Privacy Policy

Introduction

Welcome to Quality Skytech! Your privacy is important to us. Quality Skytech is committed to protecting the personal information and data that we collect and process Company when providing our software testing services. We can not guarantee that the data available on this page is 100% correct. In our Privacy Policy, we outline how your data are

• Data Collected
• Data Used
• Data Disclosed
• Cookies

By using our services, you agree to the collection and use of information by the Company’s policy. We ensure that we handle your data securely and in compliance with applicable data protection laws. If you have any questions or concerns about our privacy practices, please feel free to get in touch with us via Contact us page.

Data Collection

Quality Skytech collects various types of information to provide and improve our services. The data collected by our Company are categorized as follows:

Personal and Account Information: When you register for our services, we may collect your registration details, which might be required at the time of work.

Billing Information: For payment purposes, your data may be collected by Quality Skytech. The data included are as follows:

• Address.
• Credit card details.
• Other payment information.

Device Information: Quality Skytech may collect information about the devices that are used by you use to access our services, which includes:

• Your hardware model.
• Operating system.
• IP address.
• Browser type.
• Unique device identifiers.

Usage Data: Data about your interactions with our services are included, the list of which are given below:

• The pages you visit.
• The time you spend on those pages.
• The links you click.

Log Information: Our servers automatically collect and store certain information in log files. The following informations are included:

• IP address
• Browser type.
• Referring/exit pages.
• Date/time stamps.

Project Information: We collect data related to the software testing projects you engage us for. This might include the following:

• Project requirements.
• Testing scenarios.
• Feedback.

Performance Data: Data generated from testing activities, which includes bug reports, performance metrics, and other results.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies where the activity on our services is tracked with certain information. The cookies and the tracking technologies help us to enhance user experience and improve our services.

Communication Data: Customer Support: If you contact our customer support team, Quality Skytech may collect information related to your inquiry or issue, which includes:

• Your contact details.
• Content of your communication.

Feedback and Surveys: We may collect your responses to surveys or feedback forms to improve our services.

Third-Party Data: Quality Skytech may receive information about you from third-party sources, such as business partners or social media platforms, according to their privacy policies. Quality Skytech is committed to protecting your privacy and ensuring the security of your data is handled securely and in compliance with applicable laws and regulations.

Data Use

At Quality Skytech, we prioritize the privacy and security of your data. This section explains how we use the information we collect to enhance our services and ensure a seamless experience for our clients.

Service Delivery and Improvement: We use collected data to provide, maintain, and improve our software testing services. This includes:

• Analyzing system performance and identifying areas that need to be improved.
• Customizing our services to meet specific needs.
• Addressing any technical issues and providing support.

Communication: We use your contact information to:

• Respond to your inquiries and provide the information that you request.
• Send service-related messages, such as updates related to changes in policies.
• Inform you about our new features, services, or promotional offers that might interest you.

Compliance and Security: We may use your data to:

• Ensure compliance legally and protect our legal rights.
• Detect and prevent fraud, security breaches, or other potentially harmful activities.
• Conduct audits and security assessments to maintain the integrity of our systems and services.

Analytics and Research: We use anonymized and aggregated data to:

• Perform data analytics to understand how our services are used and identify areas of improvement.
• Conduct research and analysis to develop new services and features.

Client Relationship Management: Your data helps us manage our relationship with you by:

• Maintaining accurate and up-to-date records of our interactions and transactions.
• Enhancing our understanding of your business needs and preferences to provide personalized service.

Data Sharing and Disclosure

While we strive to protect your data, there are circumstances under which we may share it with third parties. These may include:

• Service providers and partners who assist us in delivering our services, under strict confidentiality agreements.
• When required by law for a response to legal processes.
• To protect our rights, privacy, safety, or property, and the same applies to our clients and the public.

We are committed to providing transparency and will notify you of any changes to our data use practices through updates to this privacy policy. For more information or any questions regarding our data use, please contact us.

Data Sharing: Information on Whether and How You Share Data with Third Parties

At Quality Skytech, the privacy and security of our clients’ data are of utmost importance. Below, are the circumstances outlined under which we may share data with third parties and the measures we shall take to ensure its protection.

Third-Party Service Providers:

• We may share data with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to use the data solely to provide the agreed services and to safeguard the confidentiality and security of the data.

• Examples of services provided by third parties include the following: cloud storage, data analysis, customer support, and payment processing.

Legal Obligations:

• Data may be disclosed by us if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. This is done to comply with legal obligations, protection of our rights, or respond to legal processes.

Business Transfers:

• In the event of a merger, acquisition, or sale of all or a portion of our assets, data may be transferred as part of the business transaction. We shall notify clients of any change in ownership or the use of their data, and any choices they may have regarding their data.

Consent:

• We may share data with third parties if our clients have permitted the same. This consent can be withdrawn at any time, and we will cease sharing data as soon as it is practicable.

Anonymized Data:

• We may share aggregated and anonymized data that cannot be used for the identification of individuals. This data is used for improving our services.

Security Measures:

• All data shared with third parties is encrypted and transmitted securely. We ensure that third parties comply with stringent data protection standards and undergo regular audits to verify their compliance.

Quality Skytech prioritizes transparency and control over data sharing. If you have any questions or require further information about our data-sharing practices, please contact us

Data Security: Measures We Take for Your Data Protection

At Quality Skytech, the security and privacy of your data is our priority. Our commitment to data security encompasses a comprehensive approach to safeguarding your information.

• We comply with all relevant data protection regulations and standards, including GDPR, CCPA, and other applicable laws, to ensure that your data is being handled responsibly.

We shall implement comprehensive data security measures. Quality Skytech ensures that your data is being protected with the highest level of care and diligence. We are committed to maintaining the confidential information with integrity.

User Rights

At Quality Skytech, we prioritize the privacy and control our users have over their data. Below are the rights users have regarding their data:

Access Rights: Users have the right to request access to the personal data we hold about them. Upon request, we shall provide a copy of the data. Information about how it is being used and by whom will also be shared.

Correction Rights: If users find that any of their data held by Quality Skytech is inaccurate or incomplete, they have the right to request correction. We will update our records to ensure accuracy.

Deletion Rights: Users have the right to request the deletion of their data from our systems. Upon such request, the data will be erased by us, provided that it is not necessary for the purposes for which it was collected, required for legal reasons, or necessary to uphold contractual obligations.

Restriction of Processing Right: Users can request that we restrict the processing of their data in certain circumstances, such as when the accuracy of the data is contested or the processing is unlawful.

Data Portability Right: Users have the right to request a copy of their data in a structured, and machine-readable format. They can also request that we transfer their data to another service provider where it is technically feasible.

Right to Object: Users can object to the processing of their data for direct marketing purposes or on grounds relating to their particular situation. We will respect such objections and cease processing unless there are compelling legitimate grounds for the processing.

Right to Withdraw Consent: Users have the right to withdraw consent at any time. The lawfulness of processing will not be affected based on consent before its withdrawal.

Right to Lodge a Complaint: If users believe that their rights regarding personal data have been violated, they have the right to complain to a supervisory authority.

Cookies

Use of Cookies and Other Tracking Technologies. At Quality Skytech, we are committed to safeguarding your privacy and ensuring a transparent relationship with our users. This section explains how cookies and other tracking technologies are used on our website.

What Are Cookies?

Cookies are small text files placed on the device by websites that are visited. These are widely used to make websites function more efficiently and effectively and to provide information to the website owners. Cookies can either be

• Session cookies – which get deleted when your browser is closed.
• Persistent cookies – which remain on your device for a set period or until deleted.

How We Use Cookies

We use cookies to enhance your experience on our website and to gather information about how our site is used. The purposes of how we use cookies are as follows:

Essential Cookies: These cookies are important for the basic functionalities of our website, such as security features and access to certain areas. Without these cookies, we cannot provide the services asked by you.

Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information. This helps us improve the performance and functionality of our site.

Functionality Cookies: These cookies allow our website to remember choices that you make and provide enhanced, more personalized features.

Advertising and Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They also help us in measuring our advertising campaigns’ effectiveness.

Changes to This Policy

We may update this “Cookies and Tracking” section from time to time to reflect changes to the cookies that we may use or for other operational, legal, or regulatory reasons. Please revisit this section regularly to get regular updates about our use of cookies and related technologies.

Changes to the Policy

Quality Skytech reserves the right to update or modify this Privacy Policy at any time. If we make material changes to this policy, we will notify our users in the following ways:

Email Notification: We will send an email to all registered users informing them of the changes. This email will contain a summary of the modifications and a link to the updated policy.

Website Announcement: A prominent notice will be placed on the homepage of our website and/or the privacy policy page, detailing the changes along with the effective date. This notice will remain in place for a reasonable period to ensure users have the opportunity to review the changes.

Account Dashboard Notification: For users with an account, a notification will be displayed in their account dashboard where the update can be highlighted.

Effective Date: All changes will be effective as of the date specified in the notice. Continued use of our services following the effective date constitutes acceptance of the updated policy.

We encourage you to periodically review this Privacy Policy to stay informed about how your information is protected. If you continue the use of our services after any changes or revisions to this Privacy Policy indicates that you have agreed with the terms of the revised policy. If you do not agree to the new terms, you can discontinue the use of our services and contact us with any concerns.

Contact Information: How we can enable Users Contact Us with Questions or Concerns – At Quality Skytech, your privacy and satisfaction are our top priorities. If you have any questions, concerns, or feedback regarding our Privacy Policy or any other aspect of our services, we encourage you to contact Us.